Yi Ran (played by Lu Yangyang), a city girl who is struggling to survive at the bottom of society and regards negative reviews as a means of catharsis and rights protection, gets a chance to experience a five-star hotel from the sky.

During the experience, I met Xiao Mucheng (played by Xing Zhaolin), the manager of the Yingman Hotel, who is perfectionist and cannot tolerate negative reviews.

The two grew up together and achieved each other's achievements. In the face of many difficulties, they remained indomitable and faced work and life with enthusiasm.

In the end, while Yi Ran subverted the label of pessimistic negative review lady, the two also gained an inspirational love story of family, love and friendship.