This drama is set in the communication command center of the fire station, and depicts the reality of command dispatchers who are on the front line of maintaining life with a telephone.Instruct dispatchers to respond to emergency reports and issue appropriate dispatch instructions for ambulances and fire engines.

They are a group of firefighting and first aid experts with various skills. They use communication skills and medical knowledge to save “ lives” on the verge of crisis. They listen to “ voices” every day and use “ voices” to save “ lives”.

Episode 1

“This is the 119 Fire Center.Is it a fire or emergency rescue?”

The person who answered the call was Yuki Kehara (Nana Kiyoshino) from the third team of the Yokohama City Fire Department Command Center.Next to her is the part-time instructor Mutsuo (Seto Yasuji), who is instructing her.Faced with the 119 call that was not an emergency, Mutsuo had a stern attitude, and the team leader Kazuyo Takachiho (Yuri Nakamura) could only smile helplessly.

During the break, colleagues - Go Shinnosuke (Ichinose Sa) and Minawa Kensuke (Maehara Teru) - came to comfort Yuki, saying that although Mutsuo's guidance was strict, it would pass soon and asked her to be patient.However, Xue himself didn't seem to take it too seriously.At the same time, another colleague Niijima Sarada (Mikami Ai) did not participate in the discussion.

Takachiho calls Mutsuo to her desk and reminds him of his lack of tenderness towards Yuki's guidance.Mufu retorted that he did not think he was suitable for the guidance job from the beginning, complained that it was not a transfer period, and did not understand why Yuki was arranged here.Takachiho warned him that Yuki Kabara quit his job at the bank in order to become a dispatcher at the command center, so he must be trained carefully.In addition, Takachiho also revealed that Yuki has an extraordinary ability - she can remember any sound or audio she hears.

That night, when Dojima Shinichi (Sato Hiroshi) appeared in the command center, Yuki looked at him with admiration, and there was a specific reason behind this.At this moment, starting with the 119 call that Xue received from a male customer of the Internet cafe, the dispatchers in the command center began to receive calls one after another.

Episode 2

Yuki Sehara (Nana Kiyono) ends her mentoring period and becomes independent from Mutsutoshi Shimo (Yasushi Seto), a mentor.However, as a colleague working in the command section, Kanashita was also assisting Yuki at the deputy station that day.Then I got a notification that there was snow.The person who called the police was a woman from the metal processing factory “Sakuyama Industrial”.The report was that a man working there had been involved in an accident.In order to send the emergency team there, Xiaoxue asked the caller for details of the accident scene, but she never got the point.Unable to stand it any longer, Kaneshita urged Yuki to give priority to those in need of emergency treatment——.

Afterwards, when Yuki and Kaneshita returned to the office, they had a quarrel over something.Looking at the two of them, Go Shinnosuke (Ichinose Sa) and Minawa Kensuke (Maehara Kou) commented, will the relationship between the two get worse after the mentoring period ends?

Yuki heard Niijima Saara (Mikami Ai) submit a report on the activities of the emergency team, and saw a conversation between Takachiho Kazuyo (Nakamura Yuri) and Dojima Shinichi (Sato Hiroshi) who had a good relationship.Takachiho gave Yuki, who was envious of this relationship, a piece of advice.Yuki immediately implemented her suggestion and suggested to Kaneshita after work was over to actually see what kind of work site “Sakuyama Industrial” was like..